Important information for your visit
Accessibility on the mountain
Important information for your visit
Accessibility on the mountain
A trip up the mountain is always a special experience and a feast for all the senses!
Feel freedom, discover new things, breathe fresh air, enjoy peace and quiet.
We endeavour to enable people with disabilities to participate - because the mountains should be open to everyone.
We have compiled the following information to help you plan your visit.
Use the mountain railway
Use the mountain railway
Dimensions & info
Our railway gives a wide range of people access to the mountain experience. In particular, it makes it easier for older people, families and people with limited mobility to get to the mountains, thus creating a nature experience for everyone.
However, there are restrictions on transport:
- The doors of the cable car open 60 cm wide.
- This means that aids such as a wheelchair can only fit into the cable car at this width.
- If a wheelchair is wider, the chair and occupant must be transported separately.
- Our staff will be happy to help you and provide support as far as possible. However, please understand that no physical assistance can be provided by touch.
People with walking disabilities and wheelchair users
Our mountain railway is generally accessible for people with walking disabilities and wheelchair users.
Access to the cable car is via a tarmac road with an incline. Then it goes along a balcony to the cable car.
Next to the turnstile, we can manually open an extra passageway for wheelchair users.
The doors of the railway open 60 cm. If the walking aid or wheelchair is narrower, wheelchair access is possible.
A wider wheelchair must be transported folded up in a separate cabin.
Our employees are happy to help with loading the wheelchair or walking aid, but they do not provide any assistance to people. This means that people who are unable to get around without a wheelchair should be accompanied by someone who can support them.
Once at the top, the cabin with the passengers is discarded and taken out of service so that there is enough time to get out. The wheelchair follows in the next cabin. Here too, our staff are happy to assist with unloading the equipment, but not by touching people in need of assistance.
Toilets and the panorama restaurant in the mountain station are barrier-free. The restaurant has a lift.
Flat hiking trails (the high-altitude trails) can be accessed from the mountain station. The paths are gravelled.
People with hearing impairments and deaf people
People with hearing impairments or deaf people will find all relevant information in written form. Whether price information, entrances and exits, hiking trails or signposting on the mountain - everything is available on site in written form.
Although our ticket office staff are unable to use sign language, they are naturally very open and endeavour to communicate.
We welcome information about physical disabilities so that all staff can be informed accordingly.
In very rare cases, announcements are made in the mountain station. An example would be a storm or thunderstorm warning that leads to a brief interruption of the railway service.
People with visual impairments and blind people
We do not offer any specific tactile, visual or acoustic aids for people with visual impairments.
Accompaniment by a support person is strongly recommended.
People with cognitive impairments
Personal contact is always possible with us, both at the ticket office and on the railway. We are happy to help, explain and advise.
Orientation on site at both the valley and mountain stations is easily possible.
It is your own responsibility to ensure that risks and dangers can be adequately assessed in the terrain.
